About Catch Me at My Best
In 1954, our founder Conrad Hilton declared his Vision to “fill the earth with the light and warmth of hospitality – by delivering exceptional experiences – every hotel, every guest, every time.” This Vision continues to guide our Team Members across 4,600+ hotels in more than 100 countries around the world.
Catch Me at My Best® is all about celebrating that Vision. For over 25 years, from June through August, guests, managers, and coworkers have been “catching” hotel employees at their best by filling out a comment card, called a catch. The eCatch now gives guests the opportunity to catch employees online. We believe that in order to provide a great guest experience, we have to recognize the individuals who make those experiences possible.
It’s all part of our Mission, “to be the most hospitable company in the world – by creating heartfelt experiences for guests, meaningful opportunities for Team Members, high value for Owners and positive impact in our communities.”